Canceling Sessions


Cancelling an Individual Class or Lesson

  1. Step 1: Login to Your Account


    • If you are a current member then you have a login and password!

    • Click on the “Login To My Account” and then the “Need New Password” link.

    • Your login/username is the email under which you receive notifications from the club. If you can’t find the right email, please email info@ and we will send you your information.

  2. Step 2: Click on “Schedule” in the pop-up window and click “Cancel” On the class/lesson you can’t attend

    • Click on the Cancel icon next to the class or lesson that you won’t be attending

    • Please note, as per the Terms of Service for 2019-2020 season there is a 48-hour Private Lesson Cancelation window and a 24-hour Class cancelation window.

    • If you are within the cancelation window but the student cannot attend because of an illness, please send the office a note from your doctor and we will restore the lesson to your account. We will not do this without an official letter.

    • If you don’t cancel, you will always be charged for the service since we are expecting you and reserving our coaches time.

  3. Step 3: What Happens Next?

    • You will get an auto-email confirming your cancelation and this will also go to our office and the coach.

    • You can schedule an individual make-up for class or a lesson by email info@ with time preferences and

Changing Your Regular Recurring Classes or Lessons

  • OVERVIEW: If you need to change your regular class or private lesson time, please email the office and we will remove the lesson or class you can no longer attend on a weekly basis and discuss the replacement options with you.

  • Changing Your Class Schedule: It is easy to switch class days as long as there is room in the class.

  • Changing Your Private Lesson Time: Please note that many of our coaches have very full schedules so if you must switch your recurring lesson time during the season and you have a “prime time slot” on a certain day it will likely not be possible to have that time on another day.